About

Mia Lee

User-Focused Thinker.
Empathetic Communicator.
Detail-Oriented Problem Solver.

I'm a marketing and sales professional based in Toronto. I'm passionate about solving problems, learning new systems, and building practical, data-driven solutions that support both business and user needs.

what I can do for you

As a digital designer, I am a visual storyteller, crafting experiences that connect deeply and spark creativity.

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

Discover My Journey

After building my career in Korea, I recently moved to Canada to continue my professional journey.

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

My Stack

I build with intention. Framer for fast, interactive web design. Figma for clean interfaces. Notion and X for content. Each tool supports how I think, design.

Salesforce Logo

Salesforce

CRM setup & process optimization

Salesforce Logo

Salesforce

CRM setup & process optimization

Tech Logo

Figma

UX-focused planning & collaboration

Tech Logo

Figma

UX-focused planning & collaboration

Wix Logo

Spline

Website & e-commerce operations

Wix Logo

Spline

Website & e-commerce operations

Tech Logo

Google Analytics

User behavior & performance insights

Tech Logo

Google Analytics

User behavior & performance insights

Canva Logo

Canva

Fast, practical content creation

Canva Logo

Canva

Fast, practical content creation

About Me Image - 4
About Me Image - 4

Work

I focus on practical marketing and sales work that helps customers and gets things done.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

Research & Strategy
Research & Strategy
Research & Strategy

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

Let's work together

About

Mia Lee

User-Focused Thinker.
Empathetic Communicator.
Detail-Oriented Problem Solver.

I'm a marketing and sales professional based in Toronto. I'm passionate about solving problems, learning new systems, and building practical, data-driven solutions that support both business and user needs.

what I can do for you

As a digital designer, I am a visual storyteller, crafting experiences that connect deeply and spark creativity.

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

Discover My Journey

After building my career in Korea, I recently moved to Canada to continue my professional journey.

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

My Stack

I build with intention. Framer for fast, interactive web design. Figma for clean interfaces. Notion and X for content. Each tool supports how I think, design.

Salesforce Logo

Salesforce

CRM setup & process optimization

Salesforce Logo

Salesforce

CRM setup & process optimization

Tech Logo

Figma

UX-focused planning & collaboration

Tech Logo

Figma

UX-focused planning & collaboration

Wix Logo

Spline

Website & e-commerce operations

Wix Logo

Spline

Website & e-commerce operations

Tech Logo

Google Analytics

User behavior & performance insights

Tech Logo

Google Analytics

User behavior & performance insights

Canva Logo

Canva

Fast, practical content creation

Canva Logo

Canva

Fast, practical content creation

About Me Image - 4
About Me Image - 4

Work

I focus on practical marketing and sales work that helps customers and gets things done.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

Research & Strategy
Research & Strategy
Research & Strategy

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

Let's work together

About

Mia Lee

User-Focused Thinker.
Empathetic Communicator.
Detail-Oriented Problem Solver.

I'm a marketing and sales professional based in Toronto. I'm passionate about solving problems, learning new systems, and building practical, data-driven solutions that support both business and user needs.

what I can do for you

As a digital designer, I am a visual storyteller, crafting experiences that connect deeply and spark creativity.

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

1. Email Marketing

Campaign Planning & Execution

Email Automation

Newsletter Design

Cold Email Outreach

2. CRM & Sales

Lead & Account Management

Customer Segmentation

Pipeline & Follow-up Processes

Sales & Marketing Alignment

3. Performance Marketing

Paid Media Strategy

Multi-channel Campaign Management

KPI Tracking & Reporting

Performance Optimization

4. E-commerce

User Experience & Journey Optimization

Website & Platform Management

Customer Inquiry & On-site Communication

Promotion & Campaign Operations

Discover My Journey

After building my career in Korea, I recently moved to Canada to continue my professional journey.

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Marketing and Sales Assistant Manager

THE TOUCH ON

2025 - Present

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Sales Course Consultant

BRITISH COUNCIL

2024 - 2025

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Digital Marketing Consultant

CAFE24

2022 - 2024

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Marketing Intership

KONNY

2022

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Product Data Coordinator

HOTTRACKS

2020 - 2021

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

Customer Service Representative

ALADIN

2017 - 2018

My Stack

I build with intention. Framer for fast, interactive web design. Figma for clean interfaces. Notion and X for content. Each tool supports how I think, design.

Salesforce Logo

Salesforce

CRM setup & process optimization

Salesforce Logo

Salesforce

CRM setup & process optimization

Tech Logo

Figma

UX-focused planning & collaboration

Tech Logo

Figma

UX-focused planning & collaboration

Wix Logo

Spline

Website & e-commerce operations

Wix Logo

Spline

Website & e-commerce operations

Tech Logo

Google Analytics

User behavior & performance insights

Tech Logo

Google Analytics

User behavior & performance insights

Canva Logo

Canva

Fast, practical content creation

Canva Logo

Canva

Fast, practical content creation

About Me Image - 4
About Me Image - 4

Work

I focus on practical marketing and sales work that helps customers and gets things done.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1.

Email Marketing

The channel I use most to connect with customers—clearly and consistently.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-1.

What I do:

In the North American market, email remains one of the most effective ways to reach people. I work with email as an everyday communication tool—not just for campaigns, but for real conversations. I plan and send emails for product launches and promotions, events and seasonal campaigns, monthly newsletters, and cold outreach when needed.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

1-2.

How I Approach It:

I focus on making emails feel relevant by segmenting customers and adjusting messages based on their behavior and feedback. I design clean, flexible templates that are easy to read, and use website and automation tools like Wix to streamline workflows. I care less about sending more emails, and more about sending the right message at the right time.

Research & Strategy
Research & Strategy
Research & Strategy

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2.

CRM & Sales

Focused on long-term customer relationships, supported by CRM.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-1.

What I do:

I see CRM as a shared workspace between marketing and sales. Using tools like Salesforce, I manage leads, track conversations, and help teams stay aligned—so customer communication feels consistent and intentional.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

2-2.

How I Approach It:

I focus on clean data, simple pipelines, and realistic follow-up processes. With my Salesforce Admin experience, I aim to make CRM easy to use and genuinely helpful for day-to-day sales work.

Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement
Feedback & Refinement

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3.

Performance Marketing

Broad channel experience with a focus on efficiency.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

3-1.

How I Use It:

Performance marketing has been a core part of my background for nearly two years. I’ve worked across most major channels and learned how to plan efficiently regardless of budget—experience I now use selectively to support broader marketing and CRM goals.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4.

E-commerce

Taking ownership of how e-commerce actually works.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

4-1.

How I Work:

I’ve managed e-commerce sites hands-on, making decisions around content, structure, and customer flows. Having worked both on the brand side and within a major e-commerce platform, I approach optimization with a practical mindset—improving usability, aligning sites with marketing activities, and using tools like Wix to keep operations smooth and flexible.

Let's work together